Every plate, cup and coaster we produce is made of the highest grade, BPA free virgin polypropylene plastic material and comes with a lifetime guarantee. If your plate, cup or coaster becomes defective during normal use, you may return it for a free replacement. Under normal use your GreatPlates™, GreatCups and GreatCoasters will not warp, crack, break, chip, melt or shatter. That’s our guarantee. (Guarantee does not pertain to accessories.)
You are responsible for shipping defective product to be replaced. Please be sure to complete and include the replacement form to ensure proper replacement. Once returned product has been received, replacements are shipped to you at our expense.
Please allow 2 – 4 weeks for your replacements to arrive.